Placing an Order:

- To place an order online, please contact us with the items you would like to order, your contact information and any questions you may have.

- To place an order by surface mail, please use our order form for printing. Your orders can be mailed to the following address (this address is also printed on the Order Form for Printing): 

Creative Design Studio
511 Berkley
Elmhurst   IL  60126.3728
United States


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Shipping Cost:
Shipping cost includes Postage & Packaging costs. Shipping costs posted on this site are for single items only. If you would like to order more than one item, please contact us for a quote.

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Payment Methods Accepted:
- Credit Cards accepted only through PayPal
  (for making payment through PayPal send
  payments to bbbinquiries@att.net )
- Money Order (Issued in US Dollar).
- Personal Cheque (US residents only)
- Direct Deposit / SWIFT transfer also accepted.

PLEASE NOTE:
* Purchases will be charged in US Dollars.
* Payments to be made payable to 'Roberta Kasnick Ripperger'.
* Parcels will only be shipped once full payment has been received and/or cheques have
  been cleared.

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Hibernation Plan (Lay-By/Lay Away):
Lay Away/Lay-by terms are available to suit your needs. Normally I require a thirty percent (30%) deposit on initial order, and completion within three (3) months would be appreciated.I invite you to contact us to discuss your order and terms. We are happy to tailor the layby/lay away payments to suit your requirements.

International orders must be in US dollar and payments can be made by credit card, check, internet banking transfer, or money order. Refunds are not available on laybys/lay aways, however, We are happy to give you a credit towards any other available Beyond Basic Bears teddy bear. Postage and insurance charges are payable. Contact us for details. Your order will only become effective and binding upon receipt of your layby/lay away deposit.

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Returns Policy:
Upon receipt of your bear, please open and inspect it. If you are not completely satisfied with your bear, please contact me immediately. Should you decide to return the bear, you must do so within four (4) days of receipt. As soon as I receive it and make sure the bear is in its original condition (including no cigarette odor and/or pet 'contact') I will notify you and cheerfully refund the cost of the bear minus shipping/handling/insurance.

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-   Placing an Order.
-   Shipping Cost.
-   Payment Methods Accepted.
-   Hibernation Plan (Lay-By/Lay Away).
-   Returns Policy.

-   Order Form for Printing.